Welcome to Car Hire Worcester. These Terms of Service outline your use of our website carhireworcester.co.uk and our vehicle rental offerings. By utilizing our services, you agree to these terms.
Rental Terms
All vehicle rentals come with a comprehensive Rental Agreement that you will receive during booking confirmation or at the time of vehicle collection. This document outlines important terms, conditions, insurance information, fees, and your obligations related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle from us requires:
- To rent a vehicle in Worcester, drivers must be at least 21 years old, though some vehicle categories may require drivers to be older or may impose additional fees for those under 25. A valid driving licence appropriate for the selected vehicle category must be presented, along with valid identification and proof of current address. Payment information and a security deposit are also required, along with any additional stipulations outlined in the Rental Agreement.
Worcester Car Hire: Booking & Payment
- Reservations can be arranged via our website, over the phone, or directly at our Worcester office. A deposit may be necessary to confirm your booking. Full payment, along with a security deposit, is usually required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment platforms.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Worcester, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be created and signed to document its state. You are expected to return the vehicle in the same condition, accounting for normal wear and tear. Any new damage will be evaluated and may result in charges. Please return the vehicle with the same fuel level as when you collected it, as refueling fees will apply if the level is lower. Late returns may incur extra fees, so communicate with us promptly if you foresee a delay. You will also be responsible for any parking fines, traffic violations, or other charges incurred during your rental, in addition to an administration fee.
Insurance and Liability Terms
- Basic third-party insurance is included with each car rental in Worcester. For complete coverage details and excess amounts, please refer to your Rental Agreement. Additional insurance options may be offered to help lower your financial responsibility. It is advisable to review these options thoroughly. You will be liable for any damage or loss up to the insurance excess, unless you opt for extra coverage. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, irrespective of insurance.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice given. Please check your booking confirmation or Rental Agreement for the specific terms that apply. Late cancellations or no-shows may incur fees, so it is advisable to review these details carefully to avoid unexpected charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Use of the vehicle for any illegal activities is prohibited. This includes racing, off-roading, or engaging in hazardous maneuvers. Transporting dangerous materials is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is prohibited. Driving under the influence of alcohol or drugs is strictly forbidden. Ensure that the vehicle is used for its intended purposes only and within established passenger and weight limits. Driving outside designated geographical areas requires prior approval.
Breach of these terms may lead to rental termination and extra fees.
Liability Limitations
To the fullest extent allowed under English and Welsh law, Car Hire Worcester will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the rental amount paid in the last 12 months. This limitation does not apply to liability for death or personal injury caused by negligence or fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of their courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect as soon as they are published on our website. Your ongoing use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Worcester Car Hire Services
Riverside Way, Worcester WR1 2HS, UK
Contact Number::
443332100115